Helping clients with overpayments

Recorded on October 26, 2022


[1:27:55] A review of how to help clients who have been told by MSDPR that they have overpayments. The session identifies important issues to be aware of and strategies for handling such cases.


Presentation materials (PDF download)


00:00 Introduction

03:08 Common overpayment-related client issues

11:20 Legislation around overpayments

13:16 Reconsideration and appeal rights

23:31 Compliance reviews

59:09 Recent changes to sanctions

1:03:54 Possible results of compliance reviews

1:07:43 Client error or Ministry error

1:18:55 PLMS Sub-Committee



Alison Ward, Community Legal Assistance Society (CLAS)

Andrew Robb, Disability Law Clinic

Sonia Marino, First United Legal Advocacy Program


Community Legal Assistance Society:

Disability Law Clinic:

First United Legal Advocacy Program:



Legal Aid BC:    

Family Law in BC:

Aboriginal Legal Aid in BC:  








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