The second phase of the Criminal Early Resolution Contracts (CERCs) evaluation survey is underway.
We’ll send you the survey when you submit a CERC invoice to help us gather information. You’ll be asked a few brief questions about the outcome of each file and any barriers that prevented resolution. LABC opted to use a time-limited survey instead of asking you to report results on your invoices.
Participation in the survey is optional. The collection of reliable information about client outcomes helps us monitor program effectiveness and identify opportunities for improvement. We appreciate your assistance.
